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Categories

Reseller Stream

Vendor Stream

Business Stream

Special Stream

UC Solution Category

Best Enterprise UC Solution

UC Solution Category

Best SME UC Solution

Mobile/IOT Solution Category

Best Enterprise Mobile/IOT Solution

Mobile/IOT Solution Category

Best SME Mobile/IOT Solution

Cloud Solution Category

Best Enterprise Cloud Solution

Cloud Solution Category

Best SME Cloud Solution

Vertical Market Category

Best Enterprise Vertical Market Solution

Vertical Market Category

Best SME Vertical Market Solution

Software Solution Category

Best Call Management Solution

Software Solution Category

Best Billing Solution

Software Solution Category

Best Security Application

Distribution Category

Best Comms Distributor

Distribution Category

Best Mobile Distributor

Distribution Category

Best IT Distributor

Telephony Category

Best End Point or Device

Telephony Category

Best Hosted Telephony Platform

Telephony Category

Best SME Telephony System

Network & Connectivity Category

Best Network Provider

Service Provider Category

Best Wholesale Service Provider (Up to £10m) - Fixed/Mobile/Cloud

Service Provider Category

Best Wholesale Service Provider (Above £10m) - Fixed/Mobile/Cloud

Channel Support Category

Best Channel Support Service

Channel Support Category

Best Channel Portal

Business Innovation Category

Best Reseller Innovation Award

Business Innovation Category

Best Supplier Innovation Award

Positive Impact Category

Diversity Award

Positive Impact Category

CSR Award

9 Group Customer Service Awards (Up to £5M)

9 Group Customer Service Awards (Above £5M)

SME Reseller of the Year

Enterprise Reseller of the Year

Comms Dealer Entrepreneur of the Year

Best Call Management Solution

This award will go to the provider of the best call management system or solution that has helped resellers add value to customer communications or contact centre estates.

Best Billing Solution

This award will go to the best software platform that has helped resellers bill and provision telecoms and data services effectively and efficiently and improve their customer management processes.

Best Security Application

This award will go to the best security application that has helped resellers prevent their customers from being a victim of cyber-crime across their unified ITC infrastructures and e-commerce and social media activities.

Best Comms Distributor

This award will recognise distributors of telecoms hardware (telephony systems, end points and peripherals) and telecoms software (soft IP-PBXs, call management, WebRTC and security). These companies will have demonstrated excellence in helping resellers grow their businesses through a range of quality logistical and support services.

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Best Mobile Distributor

This award will recognise distributors of mobile hardware (handsets, smartphones, SIMS and peripherals). These companies will have demonstrated excellence in helping resellers grow their businesses through a range of quality logistical and support services.

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Best IT Distributor

This award will recognise distributors of ICT hardware (networks, PCs, notebooks, laptops, PC accessories, consumables and storage) and IT software (network, security, VPN, office and storage). These companies will have demonstrated excellence in helping resellers grow their businesses through a range of quality logistical and support services.

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Best End Point or Device

This award will go to the best fixed or wireless end-point telephone, headset or device that provides channel customers with more effective and efficient communications across the ICT spectrum.

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Best Hosted Telephony Platform

This award will go to the best provider of hosted telephony, cloud telephony or UCaaS platforms sold into business customers via channel comms providers.

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Best SME Telephony System

This award will go to the best telephony system (hardware or software) sold into SME customers via channel partners.

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Best Network Provider

This award will acknowledge fixed line carriers and network operators that have helped resellers grow their businesses via the provision of reliable and resilient network solutions including PSTN, ISDN, SIP, ADSL, Ethernet, Fibre, 4G and 5G.

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Best Mobile Network Provider

This award will acknowledge mobile carriers and network operators that have helped resellers grow their businesses via the provision of reliable and resilient mobile networks.

Best Wholesale Service Provider (Up to £10m) - Fixed/Mobile/Cloud

This award will acknowledge mid-sized network service providers, aggregators and ISPs that have most effectively helped resellers deliver network solutions to channel customers.

Best Wholesale Service Provider (Above £10m) - Fixed/Mobile/Cloud

This award will acknowledge large network service providers, aggregators and ISPs that have most effectively helped resellers deliver network solutions to channel customers.

Best Enterprise UC Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller unified communications solutions that have increased customer productivity, improved efficiencies and reduced costs in enterprise private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

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Best SME UC Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller unified solutions that have increased customer productivity, improved efficiencies and reduced costs in small to medium sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

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Best Enterprise Mobile/IOT Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller mobile or IOT solutions that have increased customer productivity, improved efficiencies and reduced costs in enterprise sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

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Best SME Mobile/IOT Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller mobile or IOT solutions that have increased customer productivity, improved efficiencies and reduced costs in small to medium sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

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Best Enterprise Cloud Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller hosted or cloud solutions that have increased customer productivity, improved efficiencies and reduced costs in enterprise sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Best SME Cloud Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller cloud solutions that have increased customer productivity, improved efficiencies and reduced costs in SME sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

Best Enterprise Vertical Market Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller solutions in specific vertical markets (e.g. finance, health, retail, local government, sport and recreation etc.) that have increased customer productivity, improved efficiencies and reduced costs in enterprise sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

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Best SME Vertical Market Solution

This award is aimed at reseller businesses that have provided a compelling solution for end user customers in the UK private or public sector.

The award recognises reseller solutions in specific vertical markets (e.g. finance, health, retail, local government, sport and recreation etc.) that have increased customer productivity, improved efficiencies and reduced costs in small to medium sized private or public-sector organisations.

The Comms National Awards classifies a Small to Medium Enterprise (SME) as an organisation with 5 to 250 employees. Anything above that number of employees is classified as an enterprise.

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Best Channel Support Service

The Channel Support Service award will be won by a vendor, carrier, distributor or service provider which has best demonstrated high commitment to improving support and service to channel partners via a combination of high-end touchpoints, training, portals, marketing campaigns etc.

Best Channel Portal

This award will go to the best portal that has enabled channel companies to order, manage and process goods or services more efficiently, providing maximum control, increased visibility and reduced overheads.

Best Reseller Innovation Award

This award will go to the reseller business i.e. VAR, telecoms reseller, converged reseller, dealer or MSP) which has introduced a new, innovative solution or product that has been successfully sold to end user customers.

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Best Supplier Innovation Award

This award will go to the supplier business i.e. vendor, carrier, service provider or distributor which has introduced a new, innovative solution or product that has helped resellers increase the value of their sales to end user customers.

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Diversity Award

This award will go to the ICT industry business i.e. vendor, carrier, solutions provider, distributor, VAR, telecoms reseller, converged reseller, dealer or MSP which has embraced diversity in a highly positive manner and has enabled people to develop their careers regardless of their gender, race or religion.

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CSR Award

This award will go to the ICT industry business i.e. vendor, carrier, solutions provider, distributor, VAR, telecoms reseller, converged reseller, dealer or MSP) which has embraced CSR in a highly positive manner and has developed successful programmes to make the organisation socially accountable to itself, its stakeholders, its customers and the general public.

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9 Group Customer Service Awards (Up to £5M)

The 9 Group Customer Service Award will be won by the reseller (with a turnover below £5m) which can best demonstrate the high commitment it has shown to improving customer service and describe the actions it has taken to place their customers at the heart of its business.

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9 Group Customer Service Awards (Above £5M)

The 9 Group Customer Service Award will be won by the reseller (with a turnover above £5m) which can best demonstrate the high commitment it has shown to improving customer service and describe the actions it has taken to place their customers at the heart of its business.

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SME Reseller of the Year

This award is based on entries received in the other reseller categories. The SME Reseller of the Year Award will be judged by the Comms Dealer team and presented to the SME-facing reseller entrant who has shown the highest degree of innovation, quality, creativity and ROI in their submission(s).

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Enterprise Reseller of the Year

This award is based on entries received in the other reseller categories. The SME Reseller of the Year Award will be judged by the Comms Dealer team and presented to the Enterprise-facing reseller entrant who has shown the highest degree of innovation, quality, creativity and ROI in their submission(s).

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Comms Dealer Entrepreneur of the Year

Assessed by the editorial team at Comms Dealer magazine, this award goes to a single nominated entrepreneur who has demonstrated fortitude, imagination and creativity in building a channel business that has grown into a sizeable, successful and highly profitable organisation. Previous recipients have included Bob Falconer (Gamma), David Pollock (Chess), Matthew Riley (Daisy), Julian Niman (Nimans), Tim Radford (Timico), Tom O’Hagan (Virtual 1) & James Palmer (9 Group).

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